FAQ

DO YOU HAVE A STORE?

We do! Our studio is located at 401 South Main Street in Bountiful, UT! Our hours are from Noon to Seven on the weekdays and Noon to 5 on Saturdays. We are closed Sundays.


WHAT IS YOUR RETURN POLICY?

We do exchanges only. If you purchase a more expensive dress at first and change your mind to a cheaper dress, contact me and we can set that up as well as get you the price difference of the dresses back. 


HOW SHOULD I CARE FOR MY DRESS?

All of our dresses are machine washable. To take the best care of your dress, we recommend machine washing in cold water on a gentle cycle and hanging or laying flat to dry.


DO YOU MAKE WEDDING GOWNS?

We do! We have created ALP Bridal, and are continually working on our beautiful wedding collection. If you are interested in what we are working on, or what type of dresses we make, check out our instagram account @alp_bridal. Our website is alpbridal.com. You can order dresses online or visit our store to try on samples.


HOW LONG WILL IT TAKE FOR MY DRESS TO ARRIVE?

Please plan on one week for your dress to be processed and made in store. We then ship your dress from our studio and you should expect to receive it 3-5 business days after. 


WHAT IF I LIVE IN UTAH VALLEY AND WOULD LIKE TO PICK UP MY ORDER INSTEAD OF HAVE IT SHIPPED TO MY HOUSE?

We are more than happy to have you pick up your order at the store! Please enter INSTORE PICKUP as a discount code in the checkout process, and then include your phone number in the notes section as well. We will contact you via phone call as soon as your order is ready, and set up a time for you to come by. We are excited to meet you!


WHICH OF YOUR DRESSES HAVE ZIPPERS?

The rest of our dresses are slipons in order to make it easier for you to get dressed in the temple dressing rooms. However, you can add a back zipper to your favorite slipon dress if you choose. To do so please tell us in our confirmation measurement email that we send to you after you place your order. We would be more than happy to do it for just an extra $7.  


HOW ARE YOUR DRESSES MADE?

Each dress is tailor made to your specific measurements. We understand that everyone has a different body and we want you to feel comfortable and beautiful in your dress. We know how much having a dress you love and fits well can have a positive impact on your experiences in the temple!


HOW DO YOUR STANDARD SIZES FIT?

Here is our sizing chart for your reference:

Extra Small:
Bust: 33-35"
Waist: 25-27"
Hip: 34-36"

Small:
Bust: 35-37"
Waist: 27-29"
Hip: 36-38"

Medium:
Bust: 37-39"
Waist: 29-31"
Hip: 38-41"

Large:
Bust: 39-41"
Waist: 31-33"
Hip: 41-43"

Extra Large:
Bust: 41-43"
Waist: 33-35"
Hip: 43-45"